Last Updated: November 2025
1. Acceptance of Terms
By accessing and using the RF Industries, Ltd. (“RF Industries,” “we,” “us,” or “our”) website, purchasing our products, or engaging with our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. Products and Services
RF Industries manufactures and distributes RF cables, connectors, fiber optic cables, and thermal cooling systems. All product specifications, descriptions, and pricing are subject to change without notice.
3. Orders and Pricing
3.1 Order Confirmation
Please review all order information carefully and confirm that all line item descriptions match your requirements before placing an order. By submitting an order, you warrant that all information provided is accurate and complete.
3.2 Tariff Notice
Important: All prices quoted are subject to change without prior notice. RF Industries, Ltd. reserves the right to adjust pricing to reflect any changes in tariffs, import duties, or other government-imposed fees that may affect the cost of materials or finished goods after the date of quotation. We appreciate your understanding as we navigate ongoing tariff fluctuations.
3.3 Payment Terms
Payment terms will be specified on your quotation or invoice. All payments must be made in accordance with the agreed-upon terms.
4. Cable Assembly Policy
Non-Cancellable/Non-Returnable: All Cable Assemblies are Non-Cancellable and Non-Returnable once ordered. Please ensure specifications are correct before placing your order.
5. Returns and Cancellations
5.1 Standard Products
Returns of standard catalog products may be accepted subject to our return policy. Contact our sales team for return authorization before shipping any products back to RF Industries.
5.2 Custom and Cable Assembly Products
Custom products and cable assemblies are non-cancellable and non-returnable as specified in Section 4.
5.3 Return Authorization
No returns will be accepted without prior written authorization from RF Industries.
6. Warranty
All products are subject to RF Industries’ warranty terms as outlined on our Warranty page at https://rfindustries.com/warranty/. Please review the warranty terms for specific coverage details and limitations.
7. Shipping and Delivery
7.1 Shipping Terms
Shipping terms and responsibilities will be specified on your quotation or order confirmation.
7.2 Delivery Times
Delivery times are estimates only and are not guaranteed. RF Industries is not liable for delays in delivery due to circumstances beyond our reasonable control.
7.3 Risk of Loss
Risk of loss and title for products pass to the customer upon delivery to the carrier.
8. Intellectual Property
All content on the RF Industries website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of RF Industries, Ltd. or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.
9. Limitation of Liability
To the maximum extent permitted by law, RF Industries shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your use or inability to use our products or services
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our services
- Any bugs, viruses, or other harmful code that may be transmitted through our services
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our services
10. SMS Communication Terms
10.1 Consent
By providing your mobile phone number and submitting forms on our website or customer support portal, you consent to receive SMS text messages from RF Industries technical support staff for one-to-one customer support purposes.
10.2 Message Frequency
Message frequency varies based on your support case or inquiry.
10.3 Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message. Message and data rates may apply.
10.4 Supported Carriers
SMS services are available on major U.S. carriers. For assistance, reply HELP or contact support@rfindustries.com.
11. Privacy
Your use of RF Industries’ website and services is also governed by our Privacy Policy, available at https://rfindustries.com/privacy-policy/. Please review our Privacy Policy to understand how we collect, use, and protect your information.
12. Compliance with Laws
You agree to comply with all applicable local, state, national, and international laws and regulations in connection with your use of our website and purchase of our products.
13. Export Control
RF Industries’ products may be subject to U.S. export control laws and regulations. You agree to comply with all applicable export and re-export control laws and regulations.
14. Force Majeure
RF Industries shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
15. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
16. Dispute Resolution
Any disputes arising out of or relating to these Terms and Conditions or your use of RF Industries’ products or services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.
17. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. Changes to Terms
RF Industries reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services following the posting of changes constitutes your acceptance of such changes.
19. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and Warranty terms, constitute the entire agreement between you and RF Industries regarding your use of our website and services.
20. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
RF Industries, Ltd.
16868 Via Del Campo Court
Suite 200
San Diego, CA 92127
Phone: (858) 549-6340
Email: sales@rfindustries.com
Website: www.rfindustries.com
Thank you for your business with RF Industries, Ltd.